The Phoenix Mills Limited has pioneered mall operations in India.
The group is committed to providing world class/ high quality services in the areas of maintenance, housekeeping, security, event management and advertising to mall occupants and retailers and to satisfy their requirements.
This shall be achieved through our commitment towards
Understanding current and future requirements of the retail business as a whole and mall occupants in particular, on a continual basis.
Continual improvement of our service specifications to ensure total satisfaction of mall occupants in terms of cost and time.
Development of human resources to enhance their competence.
It will be our endeavor to communicate this policy to all our employees, contractors and suppliers.
This policy shall be reviewed periodically and revised if necessary.